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My established client in Letchworth is looking for an enthusiastic and dedicated Business Development officer to join their team on a permanent basis.
You will be expected to support the Business Development Manager to exceed customer satisfaction targets as well as supporting the distribution of the company’s products.
- Supporting the on-going management of a network of local and potentially national brokers and acting as their first point of call
- Ensuring strong Customer Conduct and TCF values are adhered to, achieving excellent Customer Experience feedback. Acting as the first point of contact for customers
- Ensuring existing and potential customers are kept up to date on the progress of their ongoing transactions and acting proactively in all business matters
- Ensuring full compliance with the company’s policies and procedures, including the adherence to all regulatory requirements
- Managing, alongside the BDM, the relationships with all local customers and intermediaries
- Establishing and maintaining strong lending processes, controls and disciplines
- Compiling or reviewing full credit applications in line with the company’s policies and procedures and working closely with credit underwriters
- Enhancing and promoting the company’s image and reputation with local stakeholders and customers
- Following and supporting the company’s culture in all dealings with external and internal stakeholders
This is a fantastic opportunity for a highly-motivated self-starter, with a flexible but robust approach, who is able to work on their own initiative to deliver high-quality end to end customer service and join a fantastic fast growing company
· Competitive salary
· 10% pension
· 26 days holiday
· Private health care
· Death in service
· Critical insurance
If you have not received a response within 5 working days, please assume your application has been unsuccessful on this occasion. We will confidentially retain your details and inform you of any other suitable opportunities that arise should you not be successful in this particular role.