Field-tested techniques for managing workplace stress

KHM Recruitment
Field-tested techniques for managing workplace stress
No matter how much you enjoy your job, work stresses are an inevitable part of daily life. However, KHM is on hand to help with some top tips for how to cope with and manage workplace stress.
  • Learn to prioritise – Make a to-do list, avoiding being overambitious so you know that it’s attainable for you to finish by the end of the day. Focus on your most important tasks and the tasks you’re putting off first. Many studies demonstrate that multitasking is counterproductive and can decrease productivity by 40% and causes your creativity and memory to suffer so focus on one task at a time.
  • Focus on your tasks – it can be tempting in a close-knit office to help and offer ideas to other departments such as the next social media post or what to do for your Christmas party. However, if you already have too much on your plate, you’ll be best to focus on your own workload before juggling your colleagues as well. Whilst working collaboratively has it’s benefits, you won’t be helping the company by delaying your own tasks in order to help other departments.
  • Take a break – Being committed to a task is great, however the longer you try unsuccessfully the more hopeless you can feel and the more you are likely to give up. Breaks can help you recharge and stay alert so step away from your desk, go for a walk, make a hot drink, whatever you like and this will prevent you from making mistakes when you return to your desk.
  • Breathe and stretch – Being sat at a desk all day can lead to physical discomfort and consequently to mental stress as well. Stress can restrict blood flow leading to knots on your upper back therefore stopping to stretch and do breathing exercises you will promote better blood circulation to the brain which reduces stress and elevates your mood.
  • Eat healthy snacks – It’s always tempting to reach for the office biscuit tin when you’re having a stressful day, however stress eating can lead to a ‘crash and burn’ scenario. On the other side of spectrum skipping meals is also counterproductive so keep some nutrient-dense snacks handy such as fruit, nuts & seeds, peanut butter or cheese.
  • Organise your physical and digital space – Take the time to organise your desk at the end of the day so that you’ll be able to start a fresh the next day and you know exactly where everything is. What’s more, your digital space is equally important if your emails and documents are also a frequent source of stress. The more folders the better as this will make everything super easy to find, increasing your overall efficiency. Afterall, ‘a clean desk = a clean mind’

We hope these tips will elevate your performance, increase your happiness and lead to a healthier lifestyle.

Questions you should be asking your employee on their exit interview

KHM Recruitment
Questions you should be asking your employee on their exit interview

When an employee hands in their notice the employer’s instinct naturally is to is automatically think of how this will affect the business and what steps they should take to find a replacement. However, primarily focusing on this change from this perspective can lead to missing the prime opportunity and improve things moving forwards.

If handled appropriately an exit interview can provide an honest overview of an employee’s thoughts on the company, management, culture and the role itself therefore leading you to make positive changes moving forwards. Ensure the candidate is told the conversation will be entirely confidential and that attendees are friendly faces as to not overwhelm the employee.

Consequently, they will be comfortable and you are more likely to gain an honest overview of their feedback.

Here’s a list of the things you could ask during the exit interview as well as requesting examples when appropriate:

  1. What was your least favourite aspect of your job with us?​​
  2. What is the most attractive factor of your new job?
  3. What was the catalyst for making you want to look for a new job?
  4. What advice would you pass onto your replacement?
  5. What could we have done as a business to keep you?
  6. Did you feel the level and quality of training you received here was adequate to allow you to do your job well?
  7. Do you feel you had adequate tools and resources to do your job well?
  8. Do you feel you had adequate support from management/colleagues to do your job well?
  9. What do you think we could change as a business to improve the culture for staff?

The Benefits of Work Experience for Employees and Employers

KHM Recruitment

With the Summer fast approaching you might be considering hiring a work experience student or gaining some work experience yourself. It can be a great thing to engage in from both sides and here’s why:

How can it benefit your company?

• ‘The Wisdom of Youth’ – We have a lot to learn from young people. Remember, all those things you may have learnt at school but have now forgotten? This would still be fresh in their minds.

• The Skills Gap – Some vacancies are hard to fill. You might just find that the young person you’ve taken on for a work experience placement has the right aptitude and potential to become the full-time member of staff you’ve been searching for.

• Technology is Changing – In the ever-evolving world of new technologies, it can sometimes be hard to keep up. Teenagers always seem to be up on the latest trends, like a new social media platform, for example. In order to stay ahead of the curve, you need the knowledge of someone tech savvy.

• ‘The Children are our Future’ – Young people can be extremely creative and think about things in completely different ways. When you’ve been working in a particular job role or sector for a number of years, it can be difficult to think outside of the ‘box’ and be resistant to change. Sometimes it’s worth trying a new perspective to get you out of a rut.

• A Sense of Community – Taking on work experience placements from your local school or college helps you stay connected to your community. Having links to local institutions can be very beneficial and can help to promote your business within the area.
How can it benefit you as a young person?

• ‘Stand Out from the Crowd’ – Having work experience on your CV can really make you stand out to employers when looking for that first job after you finish school or college. It shows employers that you were dedicated enough to take time out of your holidays to get some unpaid experience.

• Expand your skillset – Work experience is a great way to learn new things. Often you will get to spend time throughout different areas of the business to give you a well-rounded experience and a good idea of how each part of a business ticks.

• ‘A Few Words Go a Long Way’ – Companies will often be willing to provide a reference which you can use with prospective employers. This will really help to sell you and back up what you’ve written on your CV.

• ‘Age is Just a Number’ – When you enter the world of work, you need to be able to work with a wide range of people, often including many people much older than yourself. Work experience is a good way to get used to working with people of all ages and seeing them as a peer, rather than like a teacher or a parent.

• Looking to the Future – Work experience can help you realise your potential and give you an idea of what you might want to do when you finish school or college. If you perform really well, you might even be offered an apprenticeship at the end of it!

How to Ace the 6 Most Difficult Interview Questions

KHM Recruitment
Interviews can be daunting, particularly when you are in the dark about what questions you are likely to be asked. With the help of Recruitment Grapevine, we’ve pinned down some frequent ‘stumbling block’ questions and how you can answer them confidently and effectively.

Why did you leave your last role?
Whilst the obvious answer would be to tell them everything that was wrong with your last position, this is far from being the answer that would impress your potential new employer. Instead, tell them that in actual fact it was a difficult decision for you to make, but one that was necessary in order for you to continue to grow in your career and develop your skill set.
>> Demonstrates ambition and that you don’t take serious decisions lightly

Where do you see yourself in the next five years?
It’s tempting to answer this question with overambition, however it’s much more attractive to your interviewer for your response to be related to realistic goals. It would be particularly impressive to relate future goals to aspects related in the position you are interviewing for.

What salary are you expecting?
Do your research in advance of your interview- find out what other employees in the position/similar roles are earning and utilise this when disclosing your salary expectations. Glassdoor is good for this.

What is your biggest weakness?
Possibly the most difficult question to answer.. Best to not say that ‘you’re perfect in everyway’ instead think of something you would like to improve on at work and give an example of how you could do so.

How would your co-workers describe you?
It’s difficult to answer this one without sounding like you are bragging. However if you can utilise an honest reference from a boss or co-worker and expand on an example of why you think they said this that would be best.

Tell us about yourself..
This is an opportunity to build a rapport with your interviewer – be as honest and natural as possible, but be conscious not to waffle! A tip would be too share some personal goals that you have or have achieved.

New Year, New Me

KHM Recruitment

‘New Year, New Me’… It’s something we all hear all the time, but statistically less than ten percent of us stick to our New Year’s resolutions. Why? The truth is- it’s hard to stick to our goals and a lot of us commit to things financially by joining a gym or buying that pair of jeans that ‘you will fit into by the end of the year’, before we put the things in place that really matter. I studied ‘The Science of Achieving Your Goals’ at University and learned some really useful tips that I’m excited to share with you all.

  • First things first set yourself an attainable goal. A long-term goal is great, but setting yourself smaller, more specific targets has been shown to accelerate progress towards long-term goals (Latham & Yukl, 1975). So, you want to lose weight, how much do you want to lose and when by? You want a new job? When are you going to have your CV ready by? When will you start applying? Set yourself a deadline for your first step towards your long-term goal and then make another short-term target afterwards.
  • Plan your goal-directed behaviour. Mann, De Ridder and Fujita (2013) have shown that planning your behaviour and creating an action plan leads one to identify the when, what and how of the given behaviour and therefore the goal.  What do you need to do to be able to achieve the goal? If it’s running a marathon then how many times a week do you need to train? Where will you train?
  • Pre-commit. Publicly committing to your goal is key (Carrillo & Dewatripont, 2008). Perhaps this could be positing your goal on social media, setting up a sponsorship page or even something as simple as telling your work colleagues, friends and family about your objectives. We all value other people’s opinions about us. Therefore, by publicly acknowledging our goals to others we feel embarrassed to go back on our word and admit defeat. I opened a sponsorship page when I did Dry January for charity last year and as soon as I’d posted it I knew I couldn’t and wouldn’t let myself fail (no matter how much everyone thought I was going to!)
  • Shape your environment around your goals. This will limit your opportunities for failure. Self-control is just like a muscle; the more you exercise it, the more fatigued it gets and the less able you are to continue to use it. I.e. by constantly surrounding yourself with temptation, the more deprived you will feel and if regularly faced with the feeling of self-deprivation it is likely you will become unable to tell yourself ‘no’ (Hofmann & Kotabe, 2012). When dieting, make sure that you are only buying the foods which suit your diet plan. That way, when you’re at home you won’t be using your self-control, so when faced with sweet treats in the office or in social situations you will be motivated enough to decline them. However, it’s not all bad; if used regularly, but in moderation, your self-control will become stronger and will therefore be better adapt to cope with long-term commitments.
  • Limit alcohol consumption. Alcohol has been found to decrease inhibitions and increase desire (Hofmann, Baumeister, Förster & Vohs, 2012), both of which pose a threat to goal achievement. Not to mention, if your goal is fitness or weight loss it’s likely to have negative consequences anyway. Even if your goal is something else such as quitting smoking alcohol is likely to make the process much harder as you will be much more tempted to give in to cravings.
  • Last but not least, (and I think you’ll like this one) whilst achieving long-term goals has been shown to have a positive influence on your happiness it’s important to not be too strict and hard on yourself. Scholer (2014) suggests that perhaps equally as important as having good self-control to enable long-term goal achievement, is to know when to give in to short-term indulgences. Afterall, what’s life without treating yourself every now and again? So, have that piece of birthday cake, have a day off your job search or going to the gym- just make sure you don’t give up on the long-term outcome that all your hard work has been for.
Have a happy and successful 2019 from Francesca and the team at KHM Recruitment.

12 months of Charity 2018

KHM Recruitment
We have been so delighted to have taken part in our 12 months of charity this year, we have thoroughly enjoyed raising money for amazing charities that all mean so much to us in one way or another.
A big thank you to all that have supported us in some way over this last year…
Please keep reading to see how we achieved a grand total of £2162.82
It was our lovely Francesca who gave us the idea for 12 months of charity as she challenged herself to complete Dry January, she clearly raised a decent amount and had the support behind her.
Francesca raised a whopping £949 for the Brain Tumor Research UK.

The KHM team put their baking skills to the test and hosted a cake sale for Wood Green Animal Shelter and raised £115 and we didn’t receive any complaints 😉

what better way to make some money than having a Swear Jar in the office! we wanted to raise money for a lady that was diagnosed with terminal Hodgkins’s Lymphoma, the money raised was for her to enjoy an experience of her choice with her family. We raised £130!!

In April we enjoyed watching Harrison and Dan, two of our team members get their armpits and legs waxed by the ladies from Elysium Beauty Salon. they raised £305 for Essex and Herts Air Ambulance.

May was our quiz night which was one of the funniest nights in 2018! we raised a nice £363 for Great Ormond Street Hospital and children’s charity and was hosted by the fabulous Ginny Tonic.
In June the KHM team collected games and toys which we delivered to the Keech Hospital Care who care and support to children and their families.

We wanted to support a local charity, we chose Home-Start which is a unique organisation that helps families with at least one child age 9 and under deal with whatever life throws at them. they support parents as they learn to cope, improve their confidence and build better lives for their children. The benefits of our support include improved health and wellbeing and better family relationships.
We donated £100 to support their charity.
In August we sponsored Margaret’s House which is a residential and dementia care home with their sponsored walk

In September the team had a wardrobe clear out and delivered their clothes for Cancer research.
We also donated £100 to the Letchworth Garden Hospice for a charity night that was hosted.
For October we created a Halloween inspired word search in which the winner received a £50 donation to their chosen charity. One of our clients also matched our donation and a total of £100 was donated to Cancer Research and Arthur Rank Hospice.


In November we collected a range of foods that Royston Food Bank was asking for and delivered them for Christmas.

For the month of December, we have decided to donate to the Parish Church of St. John the Baptist in Royston which was damaged due to a fire at the beginning of the month.
We are delighted to announce that the grand total of funds we have raised for various charities this year is £2162.86
A thank you to all of you for supporting us with this in 2018

10 Ways To Enhance Your Productivity

KHM Recruitment
There are only so many hours in the day, so making the most of your time is crucial. To increase your output, you can either work more hours or work smarter. Keep reading for 10 tips to help you enhance your productivity at work.

1. Make a to do list:
Start off your working day with a to-do list, this sets out your day and doesn’t take up any energy or cause any distraction by trying to remember tasks, it is also rewarding to cross off completed jobs.

2. Do your most dreaded task first:
Whether it’s making an unpleasant phone call or typing up a blog you don’t know how to start, make it the first task on your to do list. This will ensure the task doesn’t hang over your head and repeatedly get put off.

3. Prioritise tasks:
You should prioritise your tasks in order of importance, this ensures that your most imperative tasks are completed by the end of the day. It will mean that important jobs are not rushed at the end of the day or left incomplete. This will result in you feeling more productive, as you will have completed important tasks and avoid spending time worrying that a task hasn’t been completed.

4. Eat a healthy breakfast:
There are countless studies that state the importance of a healthy breakfast, after all the saying breakfast is the most important meal of the day doesn’t come from nowhere. It fuels you for the morning until you get the chance to consume your next meal. The importance of your breakfast is stressed to make sure you’re consuming some brainfood to kickstart your day.

5. Stay hydrated:
Ensure you stay hydrated throughout the day. If you find this a hard task, then we suggest you buy a water bottle with printed time lines to show you how much you should have drunk by a certain time of the day. Not only can staying hydrated help to improve our work productivity, it also helps us to perform better mentally and physically. Drinking fluids is crucial to staying healthy and maintaining the function of every system in your body, including your brain, heart and muscles.

6. Batch similar tasks:
If your daily routine is varied,then try to group similar tasks and schedule to do them in batches throughout the day. Doing this prevents the interruption of other tasks and will allow you to complete tasks faster as your focus will be consistent.

7. Avoid multitasking:
While we tend to think of the ability to multitask as an important skill for increasing efficiency, it could also have the opposite effect. Psychologists have found that attempting to do several tasks at once can result in loss of productivity. Instead, make a habit of committing to a single task at a time before moving on to the next on your list.

8. Get enough sleep:
The recommended amount is between 7 – 9 hours of sleep per night. Not only does sleep help you recover after a hard day, but it is also essential for maintaining cognitive skills, such as communicating well, remembering key information as well as creative and flexible thinking. Sleep deprivation can lead to poor concentration leading you to be easily distracted and have a negative impact on your mood.

9. Keep active:
Research has shown that midday exercise boosts productivity and morale in the workplace. This could be taking a short walk in your lunch break to get a change of scenery and some fresh air to help your productivity.

10. Be on time:
Tips to help you do this include: setting your alarm so you have plenty of time in the morning to get ready, preparing meals for your work day and setting out your clothes the night before. Being late to work means you will be catching up all day and will therefore rush to complete tasks. Giving yourself enough time will allow you to be more productive and complete tasks to a high standard.

The Impact of GDPR on Job Seekers and Why You Should Opt-In

KHM Recruitment
The big day is looming…the long awaited General Data Protection Regulation (GDPR) is due to come into force this coming Friday. Replacing the somewhat outdated Data Protection Act 1998 (the internet has come quite far over the last 20 years), the impending changes to legislation brings with it strict new rules around how businesses handle and process EU and UK consumer data across the world; the main focus being on protecting people, not data.

Preparing for these new rules has caused an abundance of headaches to business owners, and those employees who have the (not so) pleasure of wrapping their heads around the GDPR maze. With the aim of ensuring the safe management of personal data, businesses will be far more accountable for how they manage the data they collect and hold, creating a need for many to develop new procedures and policies to increase security and avoid falling foul of the law. For those of you who have been lucky enough to dodge dealing with GDPR from a business perspective, I’m almost certain your inbox will have been inundated with an influx of GDPR related Opt-In emails as a result of businesses starting to take the necessary steps to get GDPR compliant.

If you are anything like me, going through emails is pretty low on the priority list (outside of work that is), but unless you want to be cut off from the world, now is definitely a good time to start changing that. Taking the necessary actions to opt in or give your consent is crucial if you want to continue receiving updates.

So why should you give recruitment agencies your consent? Well if you are actively job hunting, I think the answer to that question is obvious. However, if you are currently settled in a job role, you may still want to consider giving your consent. Studies show that up to 84 percent of candidates would consider leaving their current company for the right job. By giving your consent, you are giving yourself the best chance of not missing out on that amazing opportunity. And once you are finally in that dream role you thought you’d never find, you can make use of the new GDPR rule which gives you the power to request to see all the information we hold about you and ask for that information to be deleted.

At KHM Recruitment, you can rest assured that we take the security and privacy of all our candidates very seriously and will be adhering to the terms of the new regulations, but if you do have any questions relating to GDPR and how we store and process your data, please contact

Master the Art of Writing a Stellar CV

KHM Recruitment
First impressions count, especially when it comes to your CV. Employers can receive dozens, sometimes even hundreds of applications for any one job they advertise for, and it is highly unlikely that any hiring Manager or even an Assistant has the time to do an in-depth review of each and every one. Research suggests that you have as little as just 6 seconds to persuade an employer to read on and the battle doesn’t stop there. It is probable that almost half (if not more) of the candidates applying for any given job will be perfectly suitable for the role.
It is therefore fair to say, if you want to be in with a shot of impressing in an interview, it is crucial that you master the art of writing a stellar CV that will make you stand out from the crowd. Lucky for you, CV’s are one of our many talents as a recruitment agency.
Here are our top tips for CV writing:
  • Aim for two pages of A4 paper. However, for those who are just starting out on their career path, a strong one-page CV is better than a two-page CV that has been padded out
  • Clearly state key personal details such as: your name, address, phone number, email address (making sure it is professional) and any professional social media presence
  • Ditch the photo and date of birth…we are in the day and age of equal opportunities
  • Avoid inconsistency; pick a voice, tense, simple format. readable font and stick with it
  • List your work history, education and qualifications in chronological order ensuring you include dates
  • Tweak your CV for each position you’re apply for, clearly outlining your relevant skills and highlighting the value you can bring to the company, using keywords which can be found in the job description. You must accurately showcase your suitability for the job
  • Don’t be afraid to showcase your accomplishments in previous roles
  • Check, double check and triple check to avoid sloppy errors; simple spelling and grammatical slips can scupper your chances

The Benefits of Using a Recruitment Agency

KHM Recruitment
Hiring for a job can be an extremely time-consuming task. With job adverts, at times, attracting hundreds of applications, many business owners and executives, lack the free hours to sift through the copious amounts of CV’s, covering letters and application forms to dig out the best candidates to interview.

Likewise, for those seeking a new role, trawling through job vacancies, tailoring their CV, writing cover letters, filling out application forms and attending interviews can be a full-time job in itself; a particularly difficult one to do well if already in a full-time position.

For both parties, enlisting the help of a recruitment agency can help relieve the pressure. Yes, we may be bias, but here are the facts to back us up.

Benefits to a hiring company
  • A (good) recruitment agency will have the resources and knowledge to target a wider reach of prospective candidates through their links with popular job boards, their existing pool of screened talent, and their ability to find and approach suitable passive candidates and persuade them to consider a role
  • They have a wealth of recruitment knowledge to help them write compelling job advertisements that will rank highly, and also help them quickly and effectively screen applications
  • They will save you A LOT of time by carrying out the lengthy task of filtering applicant CVs and carrying out initial interviews, so that you only have to see the whittled down list of genuine candidates who match all the criteria you are looking for and who are worthy of consideration for an interview
  • They will represent your company brand, and ensure candidates get an understanding of who you are and what you do as well as giving them a feel for your company culture – something which is making its way up job seekers priority ladder
  • They have significant job market insight, from salary and benefits benchmarks to candidates’ career expectations, which you can tap into when planning your recruitment strategy
Benefits to a job seeker
  • A recruitment agency will take the time to get to know you beyond your CV, and will give you an honest evaluation of your skills and experience to help you to get a better understanding of the number of job roles that they could be transferrable to, which can be a huge help for those job seekers who aren’t quite sure which direction they want to go in
  • They will discuss any suitable vacancies they are recruiting for with you, which provides you with more options without you having to put in the effort of finding them yourself; even better, they will send through your CV for you (with your consent)
  • They will help you perfect your CV, and will also champion you and highlight your less obvious qualities and competencies to a potential employer; increasing your chances of making it through to the interview stage
  • They will help prepare you for any interviews they secure for you, making sure you understand the company and job role, but also give you an idea of what to expect from the interview
  • Because they have a direct relationship with the employing companies they put you forward to, the recruitment agency will manage your application the whole way through, meaning that you have a much better overview of the status of your application
If you think we can help you, be it with finding a suitable candidate for a job role, or finding you a suitable job role for your next career move, please get in touch on or 01763 248337.

The Relationship Between Sleep and Job Performance

KHM Recruitment
In the spirit of World Sleep Day, we thought we would take a little look into the relationship between sleep and on-the-job performance.

Unsurprisingly, it turns out that getting enough rest can not only be beneficial for boosting your mood and energy but can also improve how you perform at work, and here is how…

With adequate sleep, you will
  • Have better attention and concentration, making it easier for you to focus, but also to recover from distractions faster
  • Make fewer mistakes (according to even if you are moderately sleep-deprived, you will have 50 percent slower response time and a lower accuracy rate on simple tasks than someone who is under the influence of alcohol)
  • Make better decisions and ignite your inner creative
  • Improve your memory’s ability to absorb and retain information
  • Have a higher chance of avoiding ‘burnout’, which can severely affect both your productivity and your job satisfaction
The tips on how to improve your chances of getting optimal shut-eye are definitely not in short supply. The basic ‘do’s’ involve creating a relaxing bedtime ritual, designing the ideal sleep environment (preferences on light, noise and temperature are individual), adopting a healthy and active lifestyle, reducing stress and anxiety, getting into the habit of switching off technology an hour or two before you want to fall asleep, limiting your caffeine intake. We asked the KHM team to let us in on their top sleep secrets to share with you, and here are there words of wisdom…
  • Download the Headspace App
  • Put down your phone/tablet/laptop
  • Invest in a Lumie bodyclock
  • Get a daily dose of fresh air
  • Drink a sleep-aiding herbal tea
  • Ban TV from the bedroom
  • Take a warm bath/shower
  • Turn off the lights and light candles instead (after dinner)
  • Listen to relaxing music
  • Turn on a fan (if white noise is your thing - everybody has their quirks)
  • Keep a little book next to your bed to write down all your stresses
  • Invest in a good mattress, pillows and sheets

KHM 12 Months of Charity

KHM Recruitment
We are now into the third month of the year (how did that happen?!), and the third month of KHM’s 12 months of charity challenge.

Inspired by our lovely Recruitment Consultant Chess, who raised over £1100 for Brain Tumour Research back in January, by making her ultimate sacrifice and giving up alcohol for 31 days, we decided to set ourselves the challenge of completing 11 more fundraising activities throughout 2018; one for each remaining month of the year, each time raising funds for a different worthy cause.

February’s fundraising efforts involved the KHM team rolling up their sleeves (or their girlfriend’s or mother’s sleeves in some cases) in the kitchen to bake a variety of scrummy cakes, not for themselves to indulge on, but to sell at our charity bake sale in aid of Wood Green, The Animals Charity. The team’s efforts, along with the support of the community, helped raise a total of £115.61 for the charity which takes in thousands of animals of all shapes and sizes each year, and helps find them secure, loving new homes.

March’s challenge comes in the form of a swear jar, which for a few members of the team, really has been a challenge…and we’re only 9 days in (it’s important that I point out here that all of our Recruitment Consultants are extremely professional and would never swear at or in front of their clients or candidates). So on the 1st March an office swear tally was begun, and will continue until March 31st when KHM team members will donate an amount dictated by their personal swear tally to the Just Giving Fund of a young lady diagnosed with terminal Hodgkin’s Lymphoma. This is a really great cause, and if our 12 months of charity has inspired you, then please do head over to her Just Giving page to add to her fund and help her enjoy the time she has left doing all the things she’s ever wanted to.

Follow our Facebook page to keep posted on KHM’s 12 months of charity endeavor. We have some great challenges coming up over the next few months…for now, all I will reveal is that April’s challenge involves men and wax.

5 things that you should remove from your CV

KHM Recruitment
Irrelevant job experience
Try to make your CV as clear and concise as possible. If you have jobs on your CV from 10 – 15 years ago, then it may be an idea to remove these from your CV (what you done as a part time job when you were at school may no longer be relevant). Your CV should be used to promote yourself to an employer and therefore you want it to focus on your experience that will help land you an interview.
Career objectives
Instead of your opening paragraph being about your objectives, you should replace it with a profile section. It should be obvious to the employer what your objectives are based on the position you’re applying for. Instead you can use the space for your work experience.
Information that could be used to discriminate against you
Avoid including information about your age, religion, marital status, gender or ethnicity. Try to also avoid including your photo, unless you have been asked to include it.

Your current work email address
You should use your personal email when applying for jobs. This is for two reasons, firstly it may raise thoughts to the employer surrounding your work ethic, as it may suggest that you’re applying for jobs on company time and your attitude towards your current job. Secondly, you run the risk of someone seeing an email about interviews or job offers.

Details about your personal life
Do not add information about your personal life. An employer doesn’t need to know if you’re married or how many children you have. This could affect your chances of being offered an interview when you did not need to disclose that information. 


9 tips for having a stress-free holiday

KHM Recruitment
Its nearly Christmas and you have therefore most likely have booked some annual leave! Although you’re probably looking forward to switching off from work in the back of your mind you're probably worrying if you have done everything to avoid leaving your colleagues struggling to pick up your workload.

To increase your chances of not being disturbed throughout your holiday there are a few things that you should do before you vacate the office!
  1. Make sure you do a proper hand-over! Do not be that person who goes on annual leave and doesn’t send a handover email. Make sure that you have briefed the relevant people in your team who will be picking up your workload! It is important that you make them aware of what you need done and of any on-going problems that will be outstanding.
  2. Be prepared! If you know you have annual leave booked, then make sure you prioritise any projects that need to be completed before you go on holiday! Leave the other tasks until you return from holiday.
  3. Talk to your team and clients – Find out who will be the most suitable person to take over certain aspects of your job whilst you are away.  It is also important to make your clients aware of who will be taking over your work in your absence.
  4. Try to tune out from work! We all need some down time and it is therefore key that you make your colleagues aware of when you will be available to return their calls and when you will not be. It is important to set this expectation before you go on holiday.
  5. Make sure you set an out of office! Make sure you state the dates you will be away and who they should contact in your absence!
  6. Before you return to work try and catch up with what has been going on! Try and reply to some emails and gain an understanding of what you need to do upon your return

Working better with your boss

KHM Recruitment
Throughout all our lives there will always be someone who you will perceive as your superior.  As a child you have your parents and teachers and when you’re an adult it will be your boss. These relationships will often require you to bite your tongue, but once you understand how to work effectively with your boss it can make your life far easier and benefit you.

Why should I have to change my work style?
It is important to remember that your boss is ultimately in control of your success at work. At work it will be your boss that decides if you receive a salary increase, a bonus, promotion or if you will be nominated for an award. Once you realise that it is your boss that you need to impress at work, it will make it far easier for you to allow yourself to change your work style to match theirs.

Once your work style matches your boss’s you will have a far more productive working relationship with them, which will in turn improve your mind-set at work and allow you to receive the praise that we all desire.

Understanding your boss
When you start a new job, it is important for you to understand how your boss likes to work. Some bosses have meticulous attention to detail and therefore like to micromanage their team, others will expect you to manage yourself. It is important that whichever approach your boss adopts that you try not to view it negatively and restrain from getting frustrated by their working style.

Instead if they do like to micromanage and you know they will ask for an update at the end of each day, then make you sure you provide this report before they ask for it. Firstly, this will make you feel like you are in control of your workload, but your boss will also see that you are proactive. It will also take the burden off them having to chase you for this information.

Ask your boss how they like to communicate. Some may prefer to speak to you face-to-face, others via email. Would they like you to provide a detailed report or a summary?

What frustrates them?
Look out for what frustrates your Manager. Pay attention to how your boss reacts to your colleagues. Make sure you are not that problematic team member who creates issues. Once you understand what traits or working styles frustrate them you will be on your way to having a more productive working relationship with your boss.

Be proactive
Do not just wait for your boss to tell you what to do or chase you to complete a piece work. If you see that your boss is overloaded with work and that they are receiving pressure from their boss, then see if you can take on extra responsibilities to help them! This will not only help them, but in turn yourself, as you will obtain more knowledge and experience and will be someone they will not want to lose.

Do not expect your Manager to always have the answer to a problem! Remember you want to be a useful asset to them and merely raising a problem with no solution is not going to make their life easier. Even if your boss does not use your suggestion, it will show that you thought about the problem and that you can use your own initiative. 


How to survive job rejection

KHM Recruitment
“True success is overcoming the fear of being unsuccessful.” - Paul Sweeney, Author

As humans, none of us enjoy the feeling of being rejected, whether it is being rejected for a mortgage or after a job interview! The bottom line is that rejection is never a pleasant feeling and one that can deter so many of us from achieving our aspirations, as we refrain from putting ourselves into situations that will lead to that feeling of being unsuccessful.

Rejection is however an aspect of everyday life and something that we will all experience. We should therefore learn how to cope with it.

Whether you’re a graduate that is soon to delve into the competitive job market, a school leaver trying to find your first entry level role or you’re an experienced professional looking for that next role to further your career it is most likely that you will experience rejection on your journey to finding that new role!

If you have recently experienced rejection from a job, do not take it personally, but read our advice on how to learn from it!

Gaining Feedback  

Contacting the employer who rejected you always seems like a frightening action! But, this feedback could end up being extremely useful to landing your dream role. If you have gone through a recruiter you may find that this feedback is easier to obtain, as they will generally have a relationship with the employer. Nonetheless, if you have applied directly there is no harm in asking (you have after all taken the time to apply or attend the interview).

You can email or phone your contact, we would advise either a week following your interview or when the advised timeframe for hearing back from the contact has ended. Make sure you stress how important their feedback is to you, your enthusiasm for the role and thank them for their time.  Creating a good impression is still important, as they may retain your details for any future vacancies.

Some employers will not offer feedback, but there is no harm in following up with another email, if you do not receive a response. Just make sure not to pester them or come across as rude. If you also need them to elaborate on their feedback there is no harm asking further questions.

Remember this is your chance to learn where you may have gone wrong and what your strengths are. You can then use this feedback for your next application or interview.

Gaining Experience

Firstly, ask yourself these questions – Was I lacking crucial experience or skills needed for the role? What skills or experience did the successful candidate have?

Any graduate or school leaver has heard the phrase “you interviewed well, but there were other candidates with more experience?”. This can be extremely frustrating to hear and you end up asking yourself “how can I gain the experience, if no one will give me the opportunity?”.

There are ways that you can build up your CV and working part time or being unemployed is an opportunity to gain the skills that you need, as you have free time. Ways to gain that experience could be volunteering for a charity, the local community or a business. Businesses are always keen to take on volunteers and this could be your chance to gain valuable experience. Internships are also a great way to boost the skills on your CV.   

Improving your Chances

Other ways of improving your chances of landing that dream role could be:
·         Attending CV workshops
·         Signing up with recruitment agencies
·         Signing up to job boards
·         Using social media – social media is becoming extremely popular for networking and employers are using it as a platform to advertise jobs.
          This can therefore be a way for you to utilise the time you spend on twitter, Facebook, LinkedIn and Instagram
·         Network – Speak to friends, families and acquaintances and find out how they got to their job and if they have any advice or contacts
​           that you can speak to

Remember to stay positive! It can be disheartening being rejected for a job, but if you keep trying and continue to build your experience then you will land that role. It is important to remember your skillset /experience and make sure you are being realistic for the roles that you are applying for. Nonetheless, if you keep trying you will land that job!

Hello Monday

KHM Recruitment
It’s been quite the weekend.  Household chores, driving the kids around, visiting family, preparing for Christmas.. and now here we are.  The start of another week. It’s Monday morning and the day that so many of us seem to dread.    
In virtually any workplace however, Monday mornings are the most important part of the week. They set the pace and mood of the week to come.
So here we go with some tips to help you start your week in the right way.  It’s about time you started to embrace Monday and celebrate the start of a brand new week!
Start your day fresh and start it early
Try going to sleep early on a Sunday night so you can wake up refreshed and early on Monday morning. Rejuvenate your body and soul with a quick session of exercise and meditation. Make sure you eat a healthy and nutritious breakfast to help generate positive thoughts and give you the energy required to complete pending tasks.
Be happy (or 'look' happy!)
‘Dress to impress’ and remember to smile. If you don’t feel it, fake it! It’s important that you refuse to allow any negativity left over from the weekend show itself. 
Arrive early
Set off from home early to avoid traffic and parking hassles. Arriving early to work and arriving calm and relaxed, will give you the necessary time to prepare yourself for any upcoming meetings or tackle any unexpected news or issues that may crop up.
Organise your desk
If you didn’t have time to do it on Friday evening before leaving work, make sure you do it first thing on a Monday morning. Organise your files, your desk and your desktop. A clutter-free work place will help get you on the right track to managing your day.   
Scan your emails
Screen your inbox to check for urgent messages. Do not let the fun emails and inspirational quotes eat up valuable time. Organise your mail box by following the management mantra of “Do it, Dump it or Delegate it”. This will help you to be more organised.
Be polite
When replying to your emails, make sure they are friendly and to the point. If you are feeling busy and/or stressed out, make sure that it does not come across in your email. Your emails should always be polite and positive!
On a typical Monday morning there will be many things on the agenda ranging from meetings to calls and emails that will all call out for your attention. You have to set your priorities right to keep your day organised.
Say “no”
Your friends and colleagues will sometimes be looking for your time or needing to ask a favour. You must learn when it is necessary to say a polite “no” to allow yourself the time to focus on, and complete, your own workload. 
Take time to meet and greet your boss and colleagues
Pass your positive energy on to your co-workers. Greet them with a smile and take the time wish your colleagues a ‘good morning’. 
Don’t rush
Even though you may have what appears to be an endless ‘to do’ list first thing on Monday, make sure you approach each matter carefully. Rushing and risking making mistakes may cause bigger problems in the long run.  Pay attention to the tasks in front of you and give them enough attention and time.
It’s Monday.  It’s also a new day. A new week. And with it comes a new opportunity for something fantastic to happen!  Make it a good one.

Published by Julie Jones

Social Media And The Job Hunter

KHM Recruitment
The time has come where most of us are more than aware of how relevant social media and social networking is in both our business and our private lives.  Social media is the intersection of technology and human interaction.  It continues to embed itself in our lives and it is a well known fact that more and more of us seem to love to connect with each other. 

Traditional recruitment methods have been swallowed up by the prominence of social media and it has become a quick, easy and inexpensive way for employers to conduct a "background check" on prospective job applicants, utilising social media to verify the facts on resumes, to check out knowledge and attitudes expressed publicly (careful here everyone!!), and evaluate communications skills.


Increasingly, employers are also making use of social media to find qualified applicants and it is proving to be indispensable in identifying good job candidates.  LinkedIn, is the number one social network for job searches and social networking has therefore become a critical tool in your job search because it is being used more and more by recruiters.
Employers and recruiters are using social media more and using conventional job boards less with LinkedIn continuing to dominate the social networks used for recruiting. Facebook is the largest social network of them all and is a fantastic tool used to promote an employer as a great place to work.  Whilst it is less popular than LinkedIn for finding job seekers, there are still a considerable number of job posts seen on both Facebook and Twitter and the role they can play in the job search must not be underestimated in any way.  
Facebook is a social networking website that allows users to add friends and send them messages, and update their personal profiles to notify friends about themselves. Users can join networks organised by city, workplace, and school or college.  Like LinkedIn, Facebook also offers company pages and for an organisation, it is a perfect marketing and recruitment tool.  Both Facebook and LinkedIn provide a platform that helps those who are looking for work as well as those would like to simply network professionally. 
Social media helps recruiters get a clear idea of who you are and what you have done before they even talk with you. They can also pick up clues about your personality and how you might fit into their corporate culture.
Within your use of social media, employers and recruiters can obtain a good indication of:
  • How well you communicate (your spelling, punctuation, and grammar as well as your ability to clearly communicate ideas)
  • Your work history and education
  • Your industry knowledge
  • Your use of alcohol
  • Your use of illegal substances
  • Your use of profanity
  • How you spend your non-work time 
Other popular social networks include which is a free social networking and microblogging service that enables its users to send and read messages known as tweets. Tweets are text-based posts displayed on the author's profile page and delivered to the author's subscribers who are known as followers.
Blogs are usually maintained by an individual who makes regular entries describing events, or posting other material such as graphics or video. Entries are commonly displayed in reverse-chronological order. Many blogs provide commentary or news on a particular subject whilst others resemble more personal online diaries. A typical blog combines text, images, and links to other blogs, Web pages, and other media related to its topic and readers have the ability to leave comments in an interactive format. 
Of course, there are many other sites comprising social media such as Instagram, Pinterest and Google+ and as technology continues to advance at a rapid rate, we can only guess at what the future will bring..

Published by Julie Jones

When Its Time For A Career Change

KHM Recruitment
It’s happened to many people in their careers – the job you thought you’d love when you were in University isn’t what you imagined. A job you’ve had for a while isn’t what it used to be. Maybe you’ve outgrown the job, or as you’ve gained experience, the type of work you’re passionate about has changed. Sometimes the best solution is to consider a career change. 

Recognise the signs:

Boredom or Loss of Passion: There are ebbs and flows for everyone when it comes to how passionate they are about the work they’re doing. However, if you find yourself feeling this way all the time, and can’t identify anything about your job you are passionate about, this could be your first sign to start investigating other opportunities.

Poor professional growth: There are a number of ways we can grow in our careers and be rewarded for our efforts. Perhaps you’re looking for great mentorship and personal growth, or maybe it’s something as simple as getting a raise you deserve. No one ever wants to feel like their career has stalled out and their current position isn’t helping with future goals. 

No opportunities to grow your “personal brand:” If your employer isn’t making use of your strengths and allowing you to be your authentic self, you may have a hard time standing out and doing great work.

But simply being dissatisfied with your current role or career doesn’t help you determine what’s next. To do that, figure out what you’ve been most passionate about in your previous positions and what work environments have made you feel the most energized. From there, you can start to plan what your ultimate goal is, and the steps needed to get there. 

Step 1: Pivot to a new career by translating your skills
Don’t sell yourself short by preparing a traditional resume in reverse chronological order that highlights your job duties at each role. Instead, focus on the skills and accomplishments you have gained throughout your career that would apply to a new opportunity. Are you wanting to transition into sales? Showcase your accomplishments that impacted sales or revenue at your last job, or your ability to persuade. Think in broad terms about what skills you use day to day, and how those would make you better in your new career.

Step 2: Acquire Experience
There are many opportunities to acquire experience that don’t come from a job. For example, if you want to go into programming, but past positions haven’t provided this opportunity, it’s still possible to deepen your abilities and create a portfolio of work on your own. Prepare for your desired career by studying programming, for instance, and building your own app, or even cross-training with other departments at your present job.

Step 3: Move to an Intermediate Job that Blends Disciplines
It’s possible that you’ll find yourself in a situation where your past jobs and your dream career have very few shared skills in common, making it difficult to move directly from one career to another. Many times a conversation with your manager about your career goals can open up opportunities to gain experience in other fields and help get you started in the right direction

Step 4: Set Appropriate Expectations
Once you’ve acquired the skills needed for your career transition, or worked to reframe your current skills for the new role, it’s important to set appropriate expectations for the positions and income you will be qualified for in your new career. You may have to start at an entry level position, or one requiring much less professional experience than you possess, if your skills do not translate directly. You may take a pay cut in the short term, but often times you can get your foot in the door and count on your previous experience to help move your career forward.

Career changes are common, especially as technology and social media are reinventing the way many parts of business work. Proper planning can make even a major transition an exhilarating life experience that will re-energise your work and positively affect your life. While you’re looking for that dream job, check out KHM Recruitment's job openings and see what skills you can translate into your next career.

Published by Julie Jones

Turning An Anxious Job Seeker Into An Interview Pro

KHM Recruitment
Just the thought of an interview can push a naturally anxious person over the edge. Putting these personality types into a stressful situation, where self-doubt kicks in, makes it extra difficult for them to have a successful interview. 

Recent studies have shown that almost 50 percent of job applicants wonder if the hiring manager is looking for someone like them. That’s a lot of pressure for anyone, but especially for those with high anxiety. 

In addition to this, 60 percent of job seekers have had a poor hiring experience in the past. No one wants to be placed back into a negative situation and worrying about past experiences can cause anxiety and create unneccesary hurdles and obstacles that prevent you from moving forward and achieving your full potential.


People with high anxiety are often stereotyped as those who are quiet, can’t stop fidgeting, or have trouble looking others in the eyes but this is not always the case.  Often, people who are really anxious have no outward nervous tendencies or entirely unexpected ones.

One thing they typically have in common is that job seekers with anxious impulses fear that they’re not good enough for the job. This jolt to the confidence can make anyone feel nervous in an interview, so applicants who are susceptible to high anxiety feel even more stress towards the process. 

Most specialists or therapists will tell you that its important not to attempt to help someone with anxiety get over their fears. Rather, it’s important to coach them on how to deal with these anxieties during stressful situations — like an interview for example.

The following tips can help even the most anxious job seeker work their way through their next interview with a degree of confidence and ease.  

Harness the calming effects of breathing

Practice focusing on ways to breathe so your nerves don’t get the best of you. People who are highly sensitive to stress feel like a second of deep breathing is an entire minute. It's okay to take a moment before answering a question and to take a couple of breaths whilst you gather your thoughts. Interviewers appreciate candidates who give themselves a moment to answer each question with deliberation and confidence. Nothing says that more than controlled and intentional breathing. 

Practice calming your heart rate and nerves through breathing. Breathe for five seconds in through the nose, and five seconds out discretely through the mouth. As the interviewer is speaking, you can continue to do this to keep your mind from racing and to prevent anxiety from escalating before it’s time to respond. 

Practice through role play

It’s extremely difficult to feel prepared for an interview because we never know exactly what’s to come. But you can help yourself exponentially by running through mock interviews. Many recruitment agencies like KHM Recruitment will offer support in this area and can give you advice on how to envisage different scenarios to bring awareness to your posture, speech, and fidgeting habits. 

When we’re anxious, we often talk quickly and are too distracted by our nerves to focus on listening skills. Even bad posture can play into the shakiness we present in both posture and voice. As these responses deteriorate, our anxiety increases.

After role playing an interview situation, consider how you felt about your body language and rate of speech. Chances are, if you hold yourself confidently and remain conscious of the speed of your responses, you will realise that your are much less anxious. 

This new mindfulness of their body will help calm you down before panic sets in during an actual interview. If you are not yet confident, repeat the exercise a few times and this will give you to the opportunity to make proper posture and confident verbal cues, a more natural response.

Review common questions that come up during interviews. Think about the many different forms these questions may come in. For example, 'what’s one negative about yourself' versus 'name something you need to improve on'. While these sound different, the basic information the interviewer is looking for is the same — don’t let anxiety creep up in response to a simple rephrasing. 

Train yourself to listen carefully for the intent of the question, take a breath, and answer accordingly. Practice feeling natural, and not too rehearsed when answering these questions. When nerves kick in, so does a robotic, forced voice that takes away from your true personality.

Reassure yourself that you are ready

Believe in yourself and reassure yourself that you are, in fact, a potential candidate and that you are more than prepared for the upcoming interview. Go over everything that you have been practicing and make a list of some of the more important facts that you focused on in your practice interview. 

If you are having trouble thinking of these strong moments, try and think of specifics such as: what’s a physical habit you are now able to control that you could not previously? How will you calm yourself down before answering a question? Do you feel confident now that you will be able to repeat what the interviewer says to you? Do you now have the confidence to make eye contact?

People with anxious tendencies just need the right calming tools to help them feel prepared for the interview process. The key to success is believing that you already have what it takes, you just need to exercise this confidence and control.  One breath at a time.

So, do you have any tips for helping anxious job seekers? Alternatively, perhaps you are on the hunt for a new opportunity and would like to register with KHM Recruitment? Either way we would love to hear from you so feel free to contact the KHM team on 01763 248337 or email us on

Published by Julie Jones
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